Web portals and higher education : technologies to make IT personal /

Bibliographic Details
Main Author:	Katz, Richard N.
Corporate Authors:	Oracle Corporation, KPMG Consulting
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2002]
Edition:	1st ed.
Subjects:	Internet in higher education. Educational technology. Information technology.

Table of Contents:

It's a bird! It's a plane! It's a-- portal? / Richard N. Katz
Customer-centered resources / Ed Lightfoot and Weldon Ihrig
Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson
All about web portals : a home page doth not a portal make / Howard Strauss
E-business in higher education / Robert B. Kvavik
The business challenges / Diana Oblinger and Larry Goldstein
Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason
Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle and Patricia M. Cuocco
The organizational challenge : IT and revolution in higher education / John R. Curry
The policy challenges / Richard N. Katz and Rhonda I. Gross
Summing up / Richard N. Katz and Larry Goldstein.