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Understanding, managing, and implementing quality : frameworks, techniques, and cases /

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Bibliographic Details
Other Authors: Antony, Jiju, Preece, David
Format: Book
Language:English
Published: London ; New York : Routledge, 2002.
Subjects:
Total quality management.
Management.
Description
Physical Description:xxii, 232 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0415222710 (hc.)
0415222729 (pbk.)