Antony, J., & Preece, D. (2002). Understanding, managing, and implementing quality: Frameworks, techniques, and cases. Routledge.
Chicago Style (17th ed.) CitationAntony, Jiju, and David Preece. Understanding, Managing, and Implementing Quality: Frameworks, Techniques, and Cases. London ; New York: Routledge, 2002.
MLA (9th ed.) CitationAntony, Jiju, and David Preece. Understanding, Managing, and Implementing Quality: Frameworks, Techniques, and Cases. Routledge, 2002.
Warning: These citations may not always be 100% accurate.