Customer fraud and business responses : let the marketer beware /

Bibliographic Details
Main Author: Tian, Kelly
Other Authors: Keep, Bill
Format: Book
Language:English
Published: Westport, Conn. : Quorum Books, 2002.
Subjects:
Description
Physical Description:xvii, 251 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages [239]-248) and index.
ISBN:1567203876 (alk. paper)