Quality and process improvement /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Albany, NY :
Delmar/Thomson Learning,
[2002]
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| Subjects: |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | ix, 374 pages : illustrations ; 25 cm. + 1 CD-ROM (4 3/4 in.) |
| ISBN: | 0766828727 (alk. paper) 0766828735 (alk. paper) |