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The management and control of quality /

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Bibliographic Details
Main Author: Evans, James R. (James Robert), 1950-
Other Authors: Lindsay, William M.
Format: Book
Language:English
Published: Australia ; Cincinnati, Ohio : South-Western, [2002]
Edition:5th ed.
Subjects:
Quality control.
Total quality management.
Quality assurance.
Description
Physical Description:1 volume (various pagings) : illustrations ; 26 cm. + 1 CD-ROM(4 3/4 in.)
Format:Accompanying disc contains case studies, web links, a glossary, simulations for teaching concepts, and spreadsheet templates in Microsoft Excel formats.
Bibliography:Includes bibliographical references and index.
ISBN:0324066805
0324066821 (disc)