Table of Contents:
  • 1. Building self-confidence
  • 2. Getting out of the pile
  • 3. Blowing the roof off
  • 4. Flying below the radar
  • 5. Getting closer to the big leagues
  • 6. Swimming in a bigger pond
  • 7. Dealing with reality and "superficial congeniality"
  • 8. The vision thing
  • 9. The neutron years
  • 10. The RCA deal
  • 11. The people factory
  • 12. Remaking Crotonville to remake GE
  • 13. Boundaryless : taking ideas to the bottom line
  • 14. Deep dives
  • 15. Too full of myself
  • 16. GE Capital : the growth engine
  • 17. Mixing NBC with light bulbs
  • 18. When to fight, when to fold
  • 19. Globalization
  • 20. Growing services
  • 21. Six sigma and beyond
  • 22. E-business
  • 23. "Go home, Mr. Welch"
  • 24. What this CEO thing is all about
  • 25. A short reflection on golf
  • 26. "New guy."