The agenda : what every business must do to dominate the decade /

Rethinking the future : rethinking business, principles, competition, control & complexity, leadership, markets and the world /
by: Gibson, Rowan
Published: (1997)

The customer-centred strategy : thinking strategically about your customers /
by: Jenkins, Mark, 1959-
Published: (1997)

Competing globally through customer value : the management of strategic suprasystems /
Published: (1991)

The breakthrough zone : harnessing consumer creativity for business innovation /
by: Andrews, Mac
Published: (2003)

Organizational citizenship behavior : its nature, antecedents, and consequences /
by: Organ, Dennis W.
Published: (2006)

Competing by design : the power of organizational architecture /
by: Nadler, David
Published: (1997)

Benchmarking : a tool for continuous improvement /
by: Leibfried, Kathleen H. J.
Published: (1992)

Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
by: Heil, Gary, 1950-
Published: (1995)

The smarter organization : how to build a business that learns and adapts to marketplace needs /
by: McGill, Michael E.
Published: (1994)

Developing corporate character : how to successfully change an organization without destroying it /
by: Wilkins, Alan L., 1948-
Published: (1989)

The versatile organization : new ways of thinking about your business /
by: Tearle, Ruth
Published: (1994)

Skyhooks for leadership : a new framework that brings together five decades of thought : from Maslow to Senge /
Published: (1999)

Human performance consulting : transforming human potential into productive business performance /
by: Pepitone, James S., 1947-
Published: (2000)

Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world /
by: Blackshaw, Pete
Published: (2008)

Organizational diagnosis and assessment : bridging theory and practice /
by: Harrison, Michael I.
Published: (1999)

Reengineering the corporation : a manifesto for business revolution /
by: Hammer, Michael, 1948-2008
Published: (1994)

Corporate dynamism : how world class companies became world class /
by: Pümpin, Cuno, 1939-
Published: (1991)

Organizing for global competitiveness : the role of corporate headquarters and its leadership in organizational integration /
by: Kramer, Robert J.
Published: (2001)

Metrics : how to improve key business results /
by: Klubeck, Martin
Published: (2011)

The wow factory : creating a customer focus revolution in your company /
by: Levesque, Paul, 1947-
Published: (1995)

Immunity to change : how to overcome it and unlock potential in yourself and your organization /
by: Kegan, Robert
Published: (2009)

Changement planifie et evolution spontanee /
Published: (1991)

Optimizing the organization : how to link people and technology /
by: Schultheiss, Emily E., 1949-
Published: (1988)

Operations and the management of change /
by: Gilgeous, Victor
Published: (1997)

Shocking velocity! /
by: Srinivas, Srikanth
Published: (2005)

The breakthrough strategy : using short-term successes to build the high performance organization /
by: Schaffer, Robert H.
Published: (1988)

Performance-driven organizational change : the organizational portfolio /
by: Donaldson, Lex
Published: (1999)

Team reconstruction : building a high performance work group during change /
by: Pritchett, Price
Published: (1992)

Open organizations : a model for effectiveness, renewal, and intelligent change /
Published: (1994)

The theory and practice of change management /
by: Hayes, John, 1943-
Published: (2002)

Sharpbenders : the secrets of unleashing corporate potential /
by: Grinyer, Peter H.
Published: (1988)

Better change : best practices for transforming your organization /
Published: (1995)

MegaChange : how today's leading companies have transformed their workforces /
by: Joyce, William F.
Published: (1999)

Beyond corporate transformation : a whole systems approach to creating and sustaining high performance /
by: Head, Christopher W.
Published: (1997)

The purpose-driven organization : unleashing the power of direction and commitment /
by: Pascarella, Perry
Published: (1989)

Built to change : how to achieve sustained organizational effectiveness /
by: Lawler, Edward E., III
Published: (2006)