rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Client perceptions of the effectiveness and appeal of telephone counseling
  name:
    name part: Reese, Robert Jeffrey.
    role:
      role term: creator
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: xx
    date issued: 2000
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xii, 181 leaves : illustrations ; 28 cm.
  abstract: The use of the telephone, other telecommunications technologies, and the Internet have become increasingly popular modes in which to provide psychological services as an alternative to traditional face-to-face counseling. However, little is known about the effectiveness of such modes of treatment. This study addressed these concerns by conducting an effectiveness outcome study on telephone counseling. One hundred eighty six participants who had received counseling from a telephone counseling service for mental health concerns rated the effectiveness and the appeal of telephone counseling. The sample is primarily composed of individuals of lower SES, who do not possess insurance for mental health. Effectiveness was measured by using the questionnaire from the Consumer Reports (1995, November) study that measured effectiveness based on client perceptions of general improvement, global improvement, and satisfaction. The appeal of telephone counseling was investigated by having participants rate items that were hypothesized in the telephone counseling literature as possible reasons for liking/using telephone counseling. Additionally, clients were asked about the quality of the counseling relationship. There were five major findings. First, the majority of clients believed that telephone counseling was helpful for both global and specific improvement and they were satisfied with the counseling they received. In comparison to the Consumer Reports (1995) face-to-face sample, statistically significant differences and small effect sizes indicated that telephone respondents were more satisfied than their face-to-face counterparts with the help they received. However, telephone respondents reported less help for the issue that led them to counseling. Second, the more sessions telephone respondents received they generally reported more improvement as consistent with the psychotherapy literature. Third, telephone respondents who reported feeling the worst when beginning therapy …
  note: by Robert Jeffrey Reese.
  note: Vita.
  note: "Major Subject: Counseling Psychology".
  note: Issued also on microfiche from University Microfilm Inc.
  note: Ph. D. Texas A&M University 2000.
  note: Includes bibliographical references (leaves 148-167).
  subject:
    topic: Major counseling psychology
  identifier: 99-80209 UMI
  identifier: http://proxy.library.tamu.edu/login
  related item:
    location:
      url: http://proxy.library.tamu.edu/login
  record info:
    record content source: TXA
    record creation date: 011030
    record change date: 20190325102854.0
    record identifier: in00001638532