rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Opportunities in customer service careers
  title info:
    title: Customer service careers
  name:
    name part: Ettinger, Blanche.
    role:
      role term: creator
  name:
    name part: NetLibrary, Inc
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: ilu
    date issued: 1992
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: remote
    extent: xiii, 143 pages : illustrations ; 21 cm.
  table of contents: Introduction to customer service -- The nature of customer service -- The opportunities -- The need for customer service personnel -- Industry profiles -- Educational preparation for customer service positions -- Advancement opportunities in customer service positions -- The job search.
  note: Blanche Ettinger ; foreword by William E. Waers.
  note: Electronic resource.
  note: Electronic reproduction. Boulder, Colo. : NetLibrary, 1999. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
  note: Includes bibliographical references (pages 139-143).
  subject:
    topic: Customer services
    topic: Vocational guidance
  classification: HF5415.5 .E87 1992eb
  classification: 658.8/12/023
  related item:
    identifier: (DLC) 92000023
  related item:
    title info:
      title: VGM opportunities series
  identifier: 0585061777 (electronic bk.) :
  identifier: 0844281891
  identifier: 0844281905 (pbk.)
  identifier: 92000023
  identifier: https://proxy.library.tamu.edu/login
  related item:
    location:
      url: https://proxy.library.tamu.edu/login
  record info:
    record content source: N$T
    record creation date: 001006
    record change date: 20220105104544.0
    record identifier: in00001634644