Loyalty.com : customer relationship management in the new era of Internet marketing /
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
[2000]
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | xx, 325 pages ; 24 cm. |
| Bibliography: | Includes bibliographical references (pages 306-317) and index. |
| ISBN: | 0071371478 (electronic bk.) : |