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Delivering profitable value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business /

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Bibliographic Details
Main Author: Lanning, Michael J.
Corporate Author: NetLibrary, Inc
Format: eBook
Language:English
Published: Reading, Mass. : Capstone, [1998]
Subjects:
Customer relations.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xii, 320 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0585176116 (electronic bk.) :