The customer revolution : how to thrive when customers are in control /

Bibliographic Details
Main Author:	Seybold, Patricia B.
Other Authors:	Lewis, Jeffrey M., Marshak, Ronni T.
Format:	Book
Language:	English
Published:	New York : Crown Business, [2001]
Edition:	1st ed.
Subjects:	Industrial management > United States. Product management > United States. Brand name products > United States. Technological innovations > United States > Management. Customers > United States.