APA (7th ed.) Citation

Seybold, P. B., Lewis, J. M., & Marshak, R. T. (2001). The customer revolution: How to thrive when customers are in control. Crown Business.

Chicago Style (17th ed.) Citation

Seybold, Patricia B., Jeffrey M. Lewis, and Ronni T. Marshak. The Customer Revolution: How to Thrive When Customers Are in Control. New York: Crown Business, 2001.

MLA (9th ed.) Citation

Seybold, Patricia B., et al. The Customer Revolution: How to Thrive When Customers Are in Control. Crown Business, 2001.