Total quality management : an executive guide to continuous improvement /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Berlin ; New York :
Springer,
[2001]
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| Subjects: |
| Physical Description: | x, 183 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages [177]-179) and index. |
| ISBN: | 3540679677 (alk. paper) |