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The Deming route to quality and productivity : road maps and roadblocks /

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Bibliographic Details
Main Author: Scherkenbach, William W.
Format: Book
Language:English
Published: Washington, D.C. : Milwaukee, WI : CEEP Press Books ; ASQC Quality Press, [©1986]
Subjects:
Deming, W. Edwards > (William Edwards), > 1900-1993.
Quality control.
Industrial productivity.
Performance technology.
Labor productivity.
Quality Control
Qualité > Contrôle.
Productivité.
quality control.
Deming, W. Edwards > (William Edwards), > 1900-1993
Online Access:Table of contents
Table of Contents:
  • Foreword / Dr. Deming
  • Chapter One. Create constancy of purpose
  • Two. Adopt the new philosophy
  • Three. Cease dependence on mass inspection
  • Four. Constantly and forever improve the system
  • Five. Remove barriers
  • Six. Drive out fear
  • Seven. Break down barriers between departments
  • Eight. Eliminate numerical goals
  • Nine. Eliminate work standards
  • Ten. Institute modern methods of supervision
  • Eleven. Institute modern methods of training
  • Twelve. Institute a program of education and retraining
  • Thirteen. End the practice of awarding business on pricetag
  • Fourteen. Put everybody to work to accomplish the transformation
  • References.