Understanding the effectiveness of Promes : an analysis of indicators and contingencies /
The Productivity Measurement and Enhancement System (ProMES) is an organizational intervention designed to enhance the effectiveness of people at work. Studies have shown that the average ProMES implementation results in an approximately 1.4 standard deviation increase in effectiveness (e.g. Pritch...
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| Format: | Thesis Book |
| Language: | English |
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[Place of publication not identified] :
[publisher not identified] ;
2000.
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| Subjects: | |
| Online Access: | http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=728331641&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD |
| Summary: | The Productivity Measurement and Enhancement System (ProMES) is an organizational intervention designed to enhance the effectiveness of people at work. Studies have shown that the average ProMES implementation results in an approximately 1.4 standard deviation increase in effectiveness (e.g. Pritchard, Paquin, DeCuir, McCormick & Bly, 1998). Since the effect sizes from ProMES data are calculated differently than more typical effect sizes (e.g. Glass, McGraw, & Smith, 1981; Hunter & Schmidt, 1990), the present study examined the extent to which effect size estimates from ProMES data varied when they were calculated with different methodologies. The study found that the estimate of change in effectiveness depended on the type of effect size used. Three effect sizes were calculated and provided estimates that ranged from 1.135 to 1.963. The ability of ProMES to improve effectiveness was examined by developing classification systems for the indicators and contingencies used in ProMES interventions. Both classification systems were exhaustive, and had acceptable reliability, although the indicator classification system had less reliability than the contingency system. It was found that some types of indicators and contingencies had higher effect sizes than others. The present study also raised concerns that those using ProMES may not have included indicators of performance in their measurement systems that capture all the important aspects of their work. Quantity, Quality, and Customer Satisfaction were the most commonly used indicator types, but even these categories were not included in many ProMES systems. No relationship was found between the type of contingencies that were developed for each indicator category. |
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| Item Description: | Vita. "Major Subject: Psychology". |
| Physical Description: | viii, 161 leaves : illustrations ; 28 cm. Issued also on microfiche from University Microfilm Inc. |
| Bibliography: | Includes bibliographical references (leaves 120-128). |