APA (7th ed.) Citation

Terplan, K. (2001). OSS essentials: Support system solutions for service providers. John Wiley.

Chicago Style (17th ed.) Citation

Terplan, Kornel. OSS Essentials: Support System Solutions for Service Providers. New York: John Wiley, 2001.

MLA (9th ed.) Citation

Terplan, Kornel. OSS Essentials: Support System Solutions for Service Providers. John Wiley, 2001.

Warning: These citations may not always be 100% accurate.