The E-factor : building a 24/7 customer-centric, electronic business for the Internet age /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM,
[2001]
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| Subjects: |
| Physical Description: | viii, 242 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages 233-234) and index. |
| ISBN: | 0814404898 |