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The customer differential : the complete guide to implementing customer relationship management /

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Bibliographic Details
Main Author: Nykamp, Melinda
Format: Book
Language:English
Published: New York : AMACOM, [2001]
Subjects:
Customer relations > Management.
Data mining.
Description
Physical Description:x, 212 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:081440622X