A systems view of quality in fitness services : development of a model and scales /

Bibliographic Details
Main Author:	Chang, Kyungro, 1968-
Format:	Thesis Microform Book
Language:	English
Published:	[Place of publication not identified] : [publisher not identified] ; 1998.
Subjects:	Physical fitness centers > United States > Management. Physical fitness > United States. Service industries > United States.

Description
Item Description:	Vita. Microform.
Physical Description:	xiii, 163 leaves : illustrations
Bibliography:	Includes bibliographical references (leaves 118-128).