Cover Image

Digital reference service in the new millennium : planning, management, and evaluation /

Bibliographic Details
Other Authors: Lankes, R. David, 1970-, Collins, John William, 1948-, Kasowitz, Abby S.
Format: Book
Language:English
Published: New York : Neal-Schuman Publishers, [2000]
Series:New library series ; no. 6.
Subjects:
Electronic reference services (Libraries) > United States > Planning.
Electronic reference services (Libraries) > United States > Management.
Electronic reference services (Libraries) > United States > Evaluation.
Library Services > organization & administration > United States.
Library Services > standards > United States.
Library Services > trends > United States.
Library Automation > United States.
Description
Physical Description:xx, 246 pages : illustrations ; 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1555703844 (alk. paper)