APA (7th ed.) Citation

Clegg, B. (2000). Capturing customers' hearts: Leave the competition to chase their pockets. Financial Times Prentice Hall.

Chicago Style (17th ed.) Citation

Clegg, Brian. Capturing Customers' Hearts: Leave the Competition to Chase Their Pockets. Harlow: Financial Times Prentice Hall, 2000.

MLA (9th ed.) Citation

Clegg, Brian. Capturing Customers' Hearts: Leave the Competition to Chase Their Pockets. Financial Times Prentice Hall, 2000.

Warning: These citations may not always be 100% accurate.