APA (7th ed.) Citation

Burnett, K. (2000). The handbook of key customer relationship management: The definitive guide to winning, managing and developing key account business. Financial Times Prentice Hall.

Chicago Style (17th ed.) Citation

Burnett, Ken. The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business. Harlow: Financial Times Prentice Hall, 2000.

MLA (9th ed.) Citation

Burnett, Ken. The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business. Financial Times Prentice Hall, 2000.