Roberts, S., Feit, M., & Bly, R. W. (2000). Internet direct mail: The complete guide to successful e-mail marketing campaigns. NTC Business Books.
Chicago Style (17th ed.) CitationRoberts, Stevan, Michelle Feit, and Robert W. Bly. Internet Direct Mail: The Complete Guide to Successful E-mail Marketing Campaigns. Chicago, Ill.: NTC Business Books, 2000.
MLA (9th ed.) CitationRoberts, Stevan, et al. Internet Direct Mail: The Complete Guide to Successful E-mail Marketing Campaigns. NTC Business Books, 2000.
Warning: These citations may not always be 100% accurate.