Implementing TQM in small & medium-sized organizations : a step-by-step guide /
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| Format: | eBook |
| Language: | English |
| Published: |
New York :
Amacom,
[1996]
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| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | xv, 216 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references (pages 205-209) and index. |
| ISBN: | 0585023778 (electronic bk.) : |