APA (7th ed.) Citation

Hodgetts, R. M. (1996). Implementing TQM in small & medium-sized organizations: A step-by-step guide. Amacom.

Chicago Style (17th ed.) Citation

Hodgetts, Richard M. Implementing TQM in Small & Medium-sized Organizations: A Step-by-step Guide. New York: Amacom, 1996.

MLA (9th ed.) Citation

Hodgetts, Richard M. Implementing TQM in Small & Medium-sized Organizations: A Step-by-step Guide. Amacom, 1996.