APA (7th ed.) Citation

Doscher, R., & Simms, R. (2001). The DialAmerica teleservices handbook: A guide to successful inbound and outbound telemarketing. NTC Business Books.

Chicago Style (17th ed.) Citation

Doscher, Robert, and Richard Simms. The DialAmerica Teleservices Handbook: A Guide to Successful Inbound and Outbound Telemarketing. Lincolnwood (Chicago), Ill.: NTC Business Books, 2001.

MLA (9th ed.) Citation

Doscher, Robert, and Richard Simms. The DialAmerica Teleservices Handbook: A Guide to Successful Inbound and Outbound Telemarketing. NTC Business Books, 2001.

Warning: These citations may not always be 100% accurate.