Great customer service on the telephone /

Bibliographic Details

Main Author:	Anderson, Kristin
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	New York : AMACOM, American Management Association, [1992]
Series:	WorkSmart series.
Subjects:	Telephone in business. Customer services. Electronic books.
Online Access:	Connect to the full text of this electronic book