Information technology in the service society : a twenty-first century lever /

Bibliographic Details
Corporate Authors:	NetLibrary, Inc, National Research Council (U.S.). Committee to Study the Impact of Information Technology on the Performance of Service Activities, National Research Council (U.S.). Computer Science and Telecommunications Board, National Research Council (U.S.). Commission on Physical Sciences, Mathematics, and Applications
Format:	eBook
Language:	English
Published:	Washington, D.C. : National Academy Press, 1994.
Subjects:	Information technology. Service industries > Automation. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	xiii, 270 pages : illustrations ; 23 cm.
Bibliography:	Includes bibliographical references.
ISBN:	0585037329 (electronic bk.) :