Cover Image

Secrets of customer relationship management : it's all about how you make them feel /

Bibliographic Details
Main Author: Barnes, James G.
Format: Book
Language:English
Published: New York : McGraw-Hill, [2001]
Subjects:
Customer relations.
Description
Physical Description:xviii, 316 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0071362533