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Delivering knock your socks off service /

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Bibliographic Details
Main Author: Anderson, Kristin
Corporate Author: NetLibrary, Inc
Other Authors: Zemke, Ron
Format: eBook
Language:English
Published: New York : AMACOM, [1998]
Edition:Rev. ed.
Subjects:
Customer services.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:ix, 149 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 145-147).
ISBN:0585119511 (electronic bk.) :