Key customers : how to manage them profitably /

Bibliographic Details
Main Author: McDonald, Malcolm
Corporate Author: Chartered Institute of Marketing
Other Authors: Rogers, Beth, 1957-, Woodburn, Diana
Format: Book
Language:English
Published: Oxford ; Boston : Butterworth-Heinemann, 2000.
Subjects:
Description
Item Description:"Published in association with the Chartered Institute of Marketing."
Physical Description:xxii, 320 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0750646152 (alk. paper)