Reaching for higher ground in conflict resolution : tools for powerful groups and communities /

Bibliographic Details
Main Author: Dukes, E. Franklin
Other Authors: Piscolish, Marina A., 1969-, Stephens, John B., 1960-
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, [2000]
Edition:1st ed.
Subjects:
Table of Contents:
  • Reaching for higher ground
  • Unspoken expectations and rules of engagement
  • Common practice with groundrules
  • Beyond common groundrules
  • Creating shared expectations
  • Putting ground rules to work
  • Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups
  • Reaching for higher ground in action : a hospital department management team at work
  • Beyond boundaries : bringing higher ground to whole communities
  • Conlusion and inspiration.