The customer relationship management survival guide : everything you need to know, before you need to know it /

Bibliographic Details
Main Author: Lee, Richard A., II
Other Authors: Lee, Dick
Format: Book
Language:English
Published: Iv, 222 p. : Ill., 28 cm.
Subjects:
Description
Physical Description:St. Paul, Minn. : HYM Press ; c2000.
ISBN:0967375738