rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: customer relationship management planning guide
    sub title: V2.0
  title info:
    title: V2.0
  name:
    name part: Lee, Dick.
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: mnu
    date issued: 2000
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: 73 leaves : illustrations ; 28 cm
  note: Dick Lee.
  note: "CRM steps I & II: Customer-centric planning & redesigning roles."
  subject:
    topic: Customer relations
    topic: Management
  subject:
    topic: Selling
  subject:
    topic: Marketing
    topic: Management
  subject:
    topic: Sales management
  identifier: 0967375711
  identifier: 00132424
  record info:
    record content source: IXA
    record creation date: 000803
    record change date: 20250307195457.9
    record identifier: in00001564921