Cover Image

The customer relationship management planning guide : V2.0 /

Bibliographic Details
Main Author: Lee, Dick
Format: Book
Language:English
Published: St. Paul, MN : HYM Press, [2000]
Subjects:
Customer relations > Management.
Selling.
Marketing > Management.
Sales management.
Description
Item Description:"CRM steps I & II: Customer-centric planning & redesigning roles."
Physical Description:73 leaves : illustrations ; 28 cm
ISBN:0967375711