APA (7th ed.) Citation

Lee, D. (2000). The customer relationship management planning guide: V2.0. HYM Press.

Chicago Style (17th ed.) Citation

Lee, Dick. The Customer Relationship Management Planning Guide: V2.0. St. Paul, MN: HYM Press, 2000.

MLA (9th ed.) Citation

Lee, Dick. The Customer Relationship Management Planning Guide: V2.0. HYM Press, 2000.

Warning: These citations may not always be 100% accurate.