The reinventor's fieldbook : tools for transforming your government /

Bibliographic Details
Main Author:	Osborne, David, 1951-
Other Authors:	Plastrik, Peter
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2000]
Edition:	1st ed.
Subjects:	Administrative agencies > Management. Bureaucracy. Government productivity. Customer relations. Entrepreneurship.

Description
Physical Description:	xiv, 689 pages ; 24 cm.
Bibliography:	Includes bibliographical references (pages 615-664) and index.
ISBN:	0787943320