Adding value to long-term care : an administrator's guide to improving staff performance, patient experience, and financial health /

Bibliographic Details
Main Author: Lazer, Dianne, 1957-
Other Authors: Schwartz-Cassell, Tobi, 1955-
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, 2000.
Edition:1st ed.
Subjects:
Description
Physical Description:xxvii, 355 pages : illustrations ; 28 cm. + 1 computer disk (3 1/2 in.)
Bibliography:Includes bibliographical references (pages 331-346) and index.
ISBN:0787951706 (acid-free paper)