http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
what you can do to stop the hurt and reclaim your dignity on the job
Section one : workplace bullying : silent epidemic, national scandal -- [ch.] 1. Bullying at work -- [ch.] 2. Understanding bullies -- [ch.] 3. Targethood : an undeserved burden -- [ch.] 4. Work trauma -- [ch.] 5. The irreconcilable difference -- [ch.] 6. Bullying paralysis -- [ch.] 7. The world declares war on bullies -- [ch.] 8. America enters the fight -- [ch.] 9. Getting help for yourself -- Section two : bullyproof yourself to stop the hurt -- [ch.] 10. Assess the bully's impact -- [ch.] 11. Establish and protect boundaries -- [ch.] 12. Avoid unattainable standards -- [ch.] 13. Counter your inner critic -- [ch.] 14. Control destructive mind games -- [ch.] 15. Escape the trap of self-blame -- [ch.] 16. Satisfy your needs and wants -- [ch.] 17. Anger and shame : emotions of bullying -- Section three : bullybusting to topple the tyrant -- [ch.] 18. Getting ready to confront -- [ch.] 19. Bullybusting strategies : 8 steps to topple tyrants -- [ch.] 20. Moving on, up, or out.
Includes bibliographical references (pages [279]-282) and index.