APA (7th ed.) Citation

Brown, M. G. (2000). Baldrige award winning quality: How to interpret the Baldrige criteria for performance excellence (10th ed.). Productivity Inc..

Chicago Style (17th ed.) Citation

Brown, Mark Graham. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence. 10th ed. Portland, Oregon: Productivity Inc., 2000.

MLA (9th ed.) Citation

Brown, Mark Graham. Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence. 10th ed. Productivity Inc., 2000.