APA (7th ed.) Citation

SpringerLink (Online service), Aalst, W. v. d., Desel, J., & Oberweis, A. (2000). Business process management: Models, techniques, and empirical studies. Springer.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Wil van der Aalst, Jörg Desel, and A. Oberweis. Business Process Management: Models, Techniques, and Empirical Studies. Berlin ; New York: Springer, 2000.

MLA (9th ed.) Citation

SpringerLink (Online service), et al. Business Process Management: Models, Techniques, and Empirical Studies. Springer, 2000.