APA (7th ed.) Citation

Myers, J. H. (1999). Measuring customer satisfaction: Hot buttons and other measurement issues. American Marketing Association.

Chicago Style (17th ed.) Citation

Myers, James H. Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues. Chicago, Ill.: American Marketing Association, 1999.

MLA (9th ed.) Citation

Myers, James H. Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues. American Marketing Association, 1999.

Warning: These citations may not always be 100% accurate.