rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Creating consumer loyalty in healthcare
  name:
    name part: MacStravic, Robin E. Scott.
    role:
      role term: creator
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: ilu
    date issued: 1999
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: v, 203 pages : illustrations ; 24 cm.
  note: R. Scott MacStravic.
  note: Includes bibliographical references.
  subject:
    topic: Patient satisfaction
  subject:
    topic: Customer loyalty
  subject:
    topic: Patient Acceptance of Health Care
  subject:
    topic: Patient Satisfaction
  classification: R727.3 .M323 1999
  classification: 362.1/068
  classification: 2000 B-472
  classification: W 85 M175c 1999
  related item:
    title info:
      title: Management series (Ann Arbor, Mich.)
  identifier: 1567931081 (pbk. : alk. paper)
  identifier: 99026390
  record info:
    record content source: DLC
    record creation date: 990324
    record change date: 20151022061149.0
    record identifier: in00001542195