Implementing global performance measurement systems : a cookbook approach /

Bibliographic Details
Main Author:	Tesoro, Ferdinand, 1959-
Other Authors:	Tootson, Jack, 1946-
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass/Pfeiffer, [2000]
Subjects:	Organizational effectiveness > Measurement. Performance > Measurement.

Description
Physical Description:	xvi, 154 pages : illustrations ; 25 cm. + 1 computer optical disc (4 3/4 in.)
Format:	System requirements: 386, 486, or Pentium processor-based PC; Windows 3.1, Windows 95, or Windows NT 3.51 or later; 4 MB RAM for Window 3.1 (minimum), 8 MB RAM for Windows 95 and NT (minimum); 4 MB available hard disk space for Windows 3.1, 8 MB available hard disk space for Windows 95 and NT; 2X speed CD-ROM; Netscape 3.0 or higher browser or MS Internet Explorer 3.0 or higher.
Bibliography:	Includes bibliographical references (pages 146-148) and index.
ISBN:	078794744X (hard : perm. paper) 0787952125 (CD-ROM)