Cover Image

Better business by phone : a guide to effective telebusiness management /

Bibliographic Details
Main Author: O'Dea, Valerie
Format: Book
Language:English
Published: West Lafayette, Ind. : Ichor Business Books, 1999.
Edition:1st Ichor Business Book ed.
Subjects:
Telemarketing.
Telephone selling.
Description
Item Description:Originally published: Basingstoke, Hampshire : Macmillan Press, 1998.
Physical Description:xiv, 234 pages : illustrations, forms ; 24 cm.
Bibliography:Includes bibliographical references (pages 229-231) and index.
ISBN:1557531552 (pbk. : alk. paper)