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Customer service : a practical approach /

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Bibliographic Details
Main Author: Harris, Elaine K.
Format: Book
Language:English
Published: Upper Saddle River, N.J. : Prentice Hall, [2000]
Edition:2nd ed.
Subjects:
Customer services.
Description
Physical Description:xii, 148 pages : illustrations ; 26 cm.
Bibliography:Includes bibliographical references (page 146) and index.
ISBN:0130826650