Consumer satisfaction in medical practice /

Bibliographic Details
Main Author:	Sommers, Paul A.
Format:	Book
Language:	English
Published:	New York : Haworth Press, [1999]
Series:	Haworth marketing resources.
Subjects:	Patient satisfaction. Medicine > Practice > Quality control. Medical care > Evaluation. Consumer satisfaction. Practice Management, Medical. Consumer Behavior.

Description
Physical Description:	ix, 197 pages : illustrations ; 23 cm.
Bibliography:	Includes bibliographical references (pages 181-187) and index.
ISBN:	0789007134 (hard : alk. paper)