How to win customers in the digital world : total action or fatal inaction /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Berlin ; New York :
Springer,
[2000]
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| Subjects: |
| Item Description: | "Making every activity--customer activity--through complete communication." |
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| Physical Description: | xx, 244 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references (pages [233]-235) and index. |
| ISBN: | 3540665757 |